Adjuster Events and Training
Field Adjuster Training
Texas Windstorm Insurance Association has partnered with 2021 Training to provide online adjuster certification courses (http://2021training.com/twia/). Two courses are currently offered, TWIA Residential Adjuster Certification and TWIA Residential/Commercial Adjuster Certification.
Residential Adjuster Certification (Course #91718)
This certification is required to adjust residential claims for TWIA. This is an annual certification. Successful completion of this course offers 3 general Texas continuing education credit hours at a cost of only $50.
Residential/ Commercial Adjuster Certification (Course #91717)
This certification is required to adjust residential, commercial, and complex claims for TWIA. Complex claims include multiple location losses and condos. This is the same course as the Residential Adjuster Certification with the addition of commercial and complex. This is an annual certification. Successful completion of this course offers 4 general Texas continuing education credit hours at a cost of only $55.
As an adjuster, you will need to have these certifications prior to adjusting any claims for TWIA. TWIA is registered with the Texas Department of Insurance for CE credits. These licenses renew annually which is a recent change. Your certification will be valid for one year from the date of completion. You do not need both certifications. Please select the appropriate one for the type of claims you will be adjusting. Also, once the course has been completed adjusters must notify their firm for any additional firm-implemented requirements.
Please contact your firm for additional information.
Post-storm Adjuster Orientation Meetings
These meetings will be scheduled as appropriate after significant storm events. The number and locations of these meetings are TBD, and will be communicated to the selected adjusting firms’ principals after the storm.
If TWIA deploys a mobile office, all adjusting firms handling TWIA losses will be notified, and TWIA claims examiners will be made available to adjusters for additional instructions and guidance.
To contact TWIA about Adjuster Workshops, please send your inquiry to AdjusterRegistrar@twia.org.