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To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.

TWIA Agent Portals, TFPA Agent Gateway Portal, and Claims Center will be unavailable:

  • Saturday, November 16, 2024, from 9:00 a.m. to 5:00 p.m.
  • Wednesday, December 4, 2024, from 6:00 p.m. to 10:00 p.m.
  • Saturday, December 21, 2024, from 9:00 a.m. to 1:00 p.m.

All times are CST (Central Standard Time). Dates and times are subject to change.

If you have any questions or concerns, please contact agentservices@twia.org.

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