Policy Moratorium Reminders

TWIA is monitoring ongoing storm activity that is expected to impact the Texas coast. Even though it is unlikely a policy moratorium will go into effect due to potential tropical storm Nine, we wanted to share this reminder. 

What happens when a policy moratorium is in effect?

• TWIA cannot issue new policies or increase coverage on existing policies or renewals. 
• Agents cannot submit new business applications, policy changes, or changes to renewals.
• Renewals can be issued by making a payment if:
  • There are no increases in coverage.
  • The due date has not passed. 

When could a policy moratorium go into effect?

When there’s a hurricane in the Gulf of Mexico. For more information, click here.

What happens when a policy moratorium is lifted? 

• TWIA will begin accepting applications and payments at 12:01 a.m. the next day.
• Policy moratoriums are lifted when the TWIA General Manager determines the storm no longer threatens property anywhere within the TWIA coverage area. 

Need to make a payment before a policy moratorium is in effect? 

• Information about how agents can submit payments can be found here.
• Information about how policyholders can submit payments can be found here. 

We are here to help. Contact the Policy Services team at agentservices@twia.org or (800) 788-8247. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.